They have changed some things at the property that are worth noting.
First, the Superbook is undergoing the same super renovation as the spa and the conference areas. From the look of it, it’s going to be fantastic when it’s done.
Second, the fitness renovation is done. I didn’t check it out, but I bet it’s pretty cool.
Third, the concierge level “break room” has been moved to the first floor. What a difference! During our last stay, they only served “continental” for breakfast, which was fine. Now they have a hot breakfast, including an omelet chef who will make any style omelet you wish! What a fantastic upgrade! Again… if you’re staying, try the concierge level. It’s totally worth it.
Fourth and finally, they have changed the check-in procedure. Now when you check in, you are assigned a “personal concierge” to walk you to your room. This wouldn’t be too bad, except that the concierge’s main job is to get you to the timeshare sales desk! I’ve written the property about this. I was displeased.
However, after that brief stop (as brief as you can make it), you are escorted to your room in an enthusiastic and timely manner. And if you try to tip, you are likely to be rebuffed. A very interested approach to customer service.
If you read my other review, you already know that I like this property and will be back. Try a couple nights stay and decide for yourself.
From its heated pool to the ultra-comfortable rooms and free parking, Westgate Las Vegas Resort & Casino is a supersized bargain. The hotel offers 2,941 spacious rooms and suites. The third floor recreation deck featuring 18 cabanas, pool beds, a 25-seat hot tub, poolside cocktails, six tennis courts, a spa and more. Located one block from the Las Vegas Strip and adjacent to the Las Vegas Convention Center.
Guests praise the “very accommodating, luxurious” Westgate Las Vegas Resort & Casino’s “modern” rooms and “excellent” staff, saying they “hope to stay there again soon” to again enjoy the “great” pool.
Westgate Las Vegas Hotel Casino
3000 Paradise Road
Las Vegas, NV